At Masarat Solutions, we place the utmost importance on the privacy of our customers and website visitors. This policy aims to explain how we collect, use, and protect your personal information in accordance with the laws in force in the Kingdom of Saudi Arabia.
Information We Collect
We collect the following information when you use our services or communicate with us:
- Full name, ID or commercial registration number.
- Contact information: email, mobile number, correspondence address.
- Service-related information: business details, official documents.
- Browsing data: IP address, browser type, pages visited, and browsing time.
Use of Information
We use the data we collect for the following purposes:
- To efficiently implement and deliver the requested services.
- To improve the quality of services and user experience.
- To communicate with customers regarding requests, updates, or offers.
- To comply with legal and regulatory requirements.
Information Protection
We are committed to taking all appropriate security measures to protect your data from loss, modification, or unauthorized use, including:
- Encryption. • Limited access for authorized personnel only.
- Electronic security protocols and monitoring systems.
Information Sharing
We do not share your personal information with any third party except in the following circumstances:
- With explicit customer consent.
- To comply with an official request or court order from a government agency.
- When dealing with trusted partners to provide support services under clear confidentiality terms.
Customer Rights
- You have the right to request access to your personal information.
- You can request correction or updating of your data.
- You can request deletion of your data unless there is a legal obligation to keep it.
Use of Cookies
We may use cookies to enhance your browsing experience and collect statistical data. You can manage your cookie settings through your browser.
Modifications to Policy
We may update this policy from time to time, and the updated version will be posted on our website with the date of the last modification.
Contact Us
For any questions regarding our Privacy Policy or the handling of your personal data, please contact us via:
- Email: sales@solpaths.com
- Website: www.solpaths.com